Thank you for choosing our WordPress plugins. We are committed to delivering high-quality digital products and ensuring your satisfaction. If you have any issues or are not fully satisfied with your purchase, please contact our support team for assistance.
Refund Eligibility
- Time Frame: Refunds can be requested within 30 days of the purchase date.
- First-time Purchases: Refunds are applicable to first-time purchases only. Repeat purchases of the same product are not eligible for refunds to prevent abuse of the policy.
- Download and Usage: Refunds will be considered for plugins that have not been downloaded or used extensively.
- Technical Issues: If there is a technical problem that our team cannot resolve, you are entitled to a full refund.
- Product Description: If the product does not function as described on our sales page, you are eligible for a refund.
Refund Process
- Request Submission: Please email us at support@plugindistrict.zendesk.com with your order number and reason for requesting a refund.
- Review: Our team will review your request, which may include verifying the usage and download status of the product.
- Resolution: Approved refunds will be processed within 5-10 business days.
Exceptions
- Refunds do not apply to product upgrades or annual renewals.
- Customized plugins are not eligible for refunds.
Global Customer Consideration Our refund policy applies to all customers, regardless of their location. Please be aware that international refund processing times may vary.
Contact Information For any inquiries or assistance, please email us at [your support email].
Policy Updates We reserve the right to modify this refund policy at our discretion. Customers will be informed about significant changes.
